Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

We like its location though we didn't have sea view rooms. Its breakfast (which was served in their neighbouring sister hotel) was good and satisfying. The main problem was 2-3 minutes walking distance through hotel car park. My family enjoyed swimming in nearby sister hotel too. It was not noisy and we had a comfortable stay after all.

Saff are friendly they always asking us if how our stay. The place are perfect clean and beautiful you can just walk going to beach and they have beautiful views from hotel.

The location was very good and the staff were excellent and very attentive. The breakfast was lovely with a wide selection of hot and cold food to choose from. The bedroom and everywhere inside the hotel was spotless. I would consider staying again but I would need to have clarity about the bedroom type

This is a perfect location for the beach and sea views. You can walk to most places and has a great bus service. The beds are really comfortable and there is plenty of choice in the breakfast buffet. The star of the hotel is Jamol who looked after us throughout our stay. I saw him really interact with lots of guests and was always helpful to everyone. The open top bus trips to Swanage is lovely as you cross on the chain ferry, great value day out.

Stayed here in 2021 in a superior room with balcony. Last year stayed at the Cottonwood but they have overpriced themselves this year. This year an executive room here was ok decent definitely not executive nice big bed new carpets. We needed plug points we both have phones to charge, headphones and my partner his laptop as needed to work. There is one double plug point that is where the kettle is really inconvenient and frustrating. Some sort of USB port but couldn't get to work. The only other plug is a weird round pin socket never seen anything like it so couldn't use that. We asked about it at reception was told we could walk to Asda to try to find an adapter, err I don't think so do you. So if you're staying take a very long extension lead with you. Next frustration was the bathroom which looked lovely, I asked for a bath but unfortunately the plug did not hold the water in,I was wondering why it was taking so long to fill. Then you sit in it and a few minutes later your down to a two inch puddle. The shower head looked lovely massive rainfall head but had no power to it and could only get tepid water to come out of it. The room is very large and was pleased they provided a tower fan but once again no where to plug it and the kettle plug was so far away from bed fan was not effective. We had to request for cups and refills as not replacing them.bthe room is weirdly configured a sea view but you need to stand on the settee to see it and the settee is in the window bay so you cant drawcyour curtains if you want to we didn't. On arrival we were told only apple I phones could pay for the car park which we found to be ridiculous not everyone has an apple I phone I said we had Samsung andriods but no can't use them apparently.